Harold Kerzner's Project Management Metrics, KPIs, and Dashboards: A Guide to PDF

By Harold Kerzner

ISBN-10: 1118084756

ISBN-13: 9781118084755

Crucial suggestions from Harold Kerzner on measuring venture administration performance

The maze-like direction of today's initiatives displays a enterprise atmosphere that's becoming in complexity. elements influencing initiatives, equivalent to new developments in machine know-how, an unpredictable economic climate, and the rise in stakeholder involvement make metrics and key functionality signs (KPI) for venture administration a tremendous concentration. Such measures are prevalent to assist a company outline and review how winning it really is, more often than not, when it comes to making development in the direction of its long term organizational goals.

Project administration Metrics, KPIs, and Dashboards is helping sensible managers achieve a radical realizing of what metrics are and the way they are often top carried out to achieve traction in a fast paced and various operating surroundings. With content material aligned with PMI's PMBOK® consultant, this e-book bargains large assurance on KPIs and the way they're monitored, utilizing innovations equivalent to enterprise dashboards to help in prescribing significant company recommendations. After analyzing this e-book, practical managers will bolster their understanding of what solid metrics administration fairly entails—and be armed with the data to degree functionality extra effectively.

This booklet starts off with easy KPI rules, supporting sensible managers take care of such key concerns as:

Successfully integrating KPIs and metrics into handling a undertaking inside a company strategy

Important company dashboard recommendations utilized in tracking performance

What is basically very important to assorted stakeholders in a project

Managing resistance to change

Next the publication explores the major inquiries to ask prior to enforcing a dashboard or reporting procedure. a few of these questions include:

What are your needs?

What is concerned with integration?

What's keen on operations and maintenance?

What does the approach cost?

How lengthy will the procedure last?

Throughout the booklet, invaluable illustrations make clear advanced thoughts and approaches. those illustrations also are to be had as PowerPoint slides for direction and seminar displays.

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Additional resources for Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

Sample text

As an Figure 2-3 Project Boundaries Business Boundary Scope Boundary Customer Requirements And Targets Corporate Business Objectives 44 THE DRIVING FORCES FOR BETTER METRICS TIP Metrics must be established to track alignment to both the business boundary and the scope boundary. How not all of these metrics are KPIs that are reported to the stakeholders. Most of these metrics are for the project manager’s use only. example, a scope change to add value to a product might not be approved if it extends the launch date of the product.

Unfortunately, metrics were not established to support the governance committee. The result was a schedule slippage and a cost overrun due to delayed decision-making. Historically, governance was provided by the project sponsor. Today, governance is provided by a committee. The membership of the committee can change from project to project and industry to industry. The 20 THE CHANGING LANDSCAPE FOR PROJECT MANAGEMENT membership may also vary according to the number of stakeholders and whether the project is for an internal or external client.

A third stakeholder could see value in the final deliverables of the project and the inherent quality in it. A fourth stakeholder could see the project as an opportunity for future work with particular partners. Another form of agreement involves developing a consensus on how stakeholders will interact with each other. It may be necessary for certain stakeholders to interact with each other and support one another with regard to sharing resources, providing financial support in a timely manner, and sharing intellectual property.

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Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance by Harold Kerzner


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